Penn State College of Arts and Architecture
Center for the Performing Arts at Penn State

COVID-19 Precautions

Penn State has issued rules and precautions that follow, or might exceed, guidance from the Centers for Disease Control issued in response to the COVID-19 pandemic. Please visit COVID policies prior to attending a University event to ensure you are familiar with the rules and expectations. 

Penn State's COVID-19 Dashboard provides additional information and resources.

Our priority is the health and safety of our community. If you feel sick or you are experiencing any symptoms that resemble COVID-19 or any COVID-19 variant, please stay home and inform The Arts Ticket Center by 4 p.m. on the performance day so that we may exchange or refund your ticket purchase.  

814-863-0255 or artstix@psu.edu


In accordance with revised Penn State guidelines, masking in Eisenhower Auditorium is optional. 


Sanitizing stations

Hand-sanitizing stations are in place at Eisenhower Auditorium entrances, at the top of the stairs leading to the lounge level, and at the doors to restrooms. They are positioned based on the use of the orchestra level for classes. When other areas, such as the grand tier and balcony, are in use, additional hand-sanitizing stations will be placed outside the elevators, at stair access points, and at the restrooms on those upper levels.

Contactless ticketing

We can send your tickets to you via text message or email. When you arrive at the venue on the day of a performance, you can scan your own ticket. Pedestals will hold the scanners. You just need to place your phone (or printed ticket) under the scanner. The scanner will light green and instruct you to “GO,” at which point you can continue to your seat. If it doesn’t indicate “GO,” a staff member near the pedestals will assist you.

Air filtration

The HVAC air flow in Eisenhower Auditorium is distributed from the ceiling. The University has installed MERV 13 filters in all buildings. MERV stands for “minimum efficiency reporting value.” A MERV 13 filter is recommended for use by the American Society of Heating, Refrigerating, and Air-Conditioning Engineers for use as a filter in general surgery spaces, superior commercial buildings, and hospital inpatient care units.

In the seating area of the auditorium, the air is exchanged about 7.4 times per hour. The recommended standard for preferred air quality is at least 2 exchanges per hour. While this is helpful in terms of reducing exposure to viruses, it also explains why audience members experience drafts when it is cold outside. Outside air introduced into the building doesn’t have a chance to heat to match the internal room temperature before it is dispersed.

Capacity and seating

Based on current conditions in January 2022, we are limiting capacity to enable patrons to physically distance. We will increase capacity when conditions change. 

If purchasing online, you may select your seat(s) from the seating map of available inventory. If purchasing by phone or in person, you can make a request to the ticketing representative who will be happy to accommodate your needs.

If at any time when you are in the auditorium you are uncomfortable with your ticketed seat, please do not hesitate to ask an usher to move you to another location. Your safety and comfort are our priorities.